Can you help us to be even better in 2023?
At Lakeside Village, we want our visitor experience to be easy and enjoyable for all.
That’s why we’re looking for between six and eight customers with accessibility difficulties to work with us this year to help to ensure that we are meeting your needs.
We’ll meet at the centre and will of course provide drinks and cake to thank you for your time.
The Lakeside Village Accessibility Customer Focus Group is open to anyone with conditions or difficulties that may make a shopping experience or visiting a retail centre more challenging, including but not limited to; wheelchair users, those with mobility issues, hearing or visual problems, neurodisability and/or developmental conditions or anxiety.
Once we have between six and eight people we’ll work out the best day of the week and time to suit the majority.
We understand that for some people meeting in a group setting may be an issue and we’d welcome views via email from people who would not feel at ease face to face in a group.
The group will meet twice a year for an hour and share their views on topics related to shopping and spending time at the centre.
The ask:
Can you spare an hour in March and an hour in October to share your views with us in a group about a specific topic? If you have a carer or support worker, they would be most welcome to accompany you.
You’ll be advised of the topic before the session and the conversation will be facilitated by a consultant external to Lakeside Village.
The themes and ideas discussed will be created into a report with recommendations for change to help the centre management make Lakeside Village as accessible as possible.
If you think this is for you, please fill in the below form. Please do get involved and help us to make Lakeside Village the best place to shop in the region.
This form is for anyone wanting to be considered for the Lakeside Village Accessibility Focus Group meetings in March and October 2023
